WELLS FARGO CEO: 'When you put your shareholders first ... you're going to make mistakes' (WFC)
Thomson Reuters
By Michael Flaherty
BEVERLY HILLS (Reuters) - Wells Fargo & Co Chief Executive Officer Tim Sloan said recruiting and retention have improved dramatically in the wake of a sales scandal, as the third-largest U.S. bank has made big changes to how it pays and evaluates employees in its branches.
The bank's reputation took a severe hit last year after employees created as many as 2.1 million accounts without customer authorization to hit aggressive sales targets. Читать дальше...