A former McKinsey partner shares 3 phrases to give hard feedback so your colleagues don't resent you
Courtesy of Caroline Webb
To be an effective manager or even a helpful colleague, it's necessary to give critical feedback that is both honest and actionable.
But if this criticism is delivered in the wrong way, it can cause the other person to become defensive, slowing the team's progress, or breed resentment.
The solution is not self-censorship or pretending that nothing needs fixing; instead it's best to first either acknowledge the ways the employee is already performing well... Читать дальше...