Police drag woman off Southwest Airlines flight
Southwest is apologizing to a woman who was physically removed from a plane by police officers in the latest airline video to go viral.
A Southwest Airlines spokesman said Wednesday that the woman said she had a life-threatening pet allergy but couldn't show a medical certificate she needed to make the flight from Baltimore to Los Angeles. There were two dogs on the plane Tuesday.
Spokesman Chris Mainz said crew members told the woman that she could be barred from the flight if she couldn't travel safely with animals on board, but she refused to leave the plane, and the airline called police.