Samsung Galaxy Note 7 recall: Trade-ins, gift cards offered in U.S.

Samsung Electronics Co. Ltd. officially announced Friday afternoon that it will launch a U.S. exchange program for its latest smartphone, the Galaxy Note 7, offering trade-ins for a new Note or other Samsung devices, as well as a $25 gift card for some customers who have already purchased a Note. The Korean tech giant launched a global recall of the devices after allegations of batteries exploding while charging, a problem that has also afflicted a range of other gadgets. Samsung said that owners of the new Galaxy Note could trade it in for a new Note or for one of the Galaxy smartphones Samsung released earlier in the year, the Galaxy S7 or S7 Edge, with the difference in price refunded to the user. Samsung also said that customers of select wireless carriers would receive a $25 gift card. Samsung asked customers to return the device to the retail outlet from whence it was purchased or to call 1-800-SAMSUNG to initiate the transaction.

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