Ecommercenews.eu

Ecommerce giant Amazon has received a fine of 10 million euros for unfair trade practices from Italian antitrust authority AGCM. The fine applies to two of the Group’s subsidiaries: Amazon Services Europe and Amazon EU. It is not the first time that the online marketplace has been criticized in Europe.…

The European Parliament has agreed on new rules to reduce, reuse, and recycle packaging. In the future, only up to half of the packaging used by ecommerce companies within the European Union may be empty. A large majority of the European Parliament agreed on Wednesday on the packaging regulation. It…

Ecommerce fulfillment and customer service provider Salesupply is launching a hybrid AI chatbot. It is meant to reduce customer service costs for online sellers, while also improving customer experience. Soon, the company wants to implement the technology in mail and telephone customer service inquiries as well. Salesupply is a fulfillment…

PayPal was the most used online payment method among German online shoppers in 2023, like the year before. However, the American company saw its share of the local payment market decrease. Buy now, pay later services are on the rise.This is according to the ‘Online Payment 2024’ study conducted by…

Asos has suffered a significant loss in turnover, down by 18 percent in the first half of its fiscal year. The British pure online player has taken drastic measures and believes that, partly due to faster production processes, it will be able to return to profitability in the next fiscal…

Online shoppers in Germany return 11 percent of all of their online purchases. The younger generations in the country return items more often than older ones. They mostly return items because the size does not fit or because the product is damaged. These findings come from a survey commissioned by…

Online sales in Italy are estimated at 80.55 billion euros in 2023. This is an increase of 27.14 percent compared to a year before. On average, Italian online stores grew almost 29 percent in terms of turnover. These data come from the 18th edition of the Ecommerce Italia report by…

German online platform Kaufland is changing its seller fees by the end of this month. In most product categories, the fees either increase of decrease one percent. However, fees for small household appliances will increase more. Earlier this month, Kaufland announced the expansion of its marketplace into Poland and Austria.…

Ecommerce giant Amazon has reached an agreement with the Italian state railways. Together, they are launching a rail service to move products between distribution centers in Italy and Germany by train. This could greatly reduce the marketplace’s CO2 emissions. At the end of last year, Amazon already announced that it…

Alibaba.com has announced the launch of the Academy for Women Entrepreneurs (AWE) in Europe. With the initiative, Alibaba’s B2B platform aims to promote gender equality in business and support female entrepreneurship. AWE is described as “a free advanced educational training and networking program addressed to female owners, entrepreneurs, or co-owners of…