IDG Contributor Network: An army of chatbots will take over Facebook. Here’s why.
At 7 a.m. this morning, a robot told me the weather.
It wasn’t audible, although my phone chimed. It was The Weather Channel bot on the messaging app Kik. A message popped up, and then I asked for the forecast. I asked about the weather in Cupertino, and the robot balked. (You can only ask about local weather conditions.) So much for The Terminator taking over.
As we all learned recently when the Tay chatbot on Twitter became racist and offensive, chatbots are not that intelligent yet. However, there’s hope for the future. Eventually, an army of chatbots will take over Facebook, answering customer support questions as though you are speaking to a human, directing you to online products, and even chatting about politics (through CNN, natch) and the weather.
To read this article in full or to leave a comment, please click here