Goldman Sachs and Salesforce backed a company that helps call center workers tell when you're angry. Now, it's helping doctors fight depression.
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- Cogito, a tech startup out of MIT, has raised $73 million with backing from Goldman Sachs and Salesforce Ventures. It boosts the quality of call centers' customer service by analyzing customers' voices and flagging when they're unsatisfied.
- This month, Cogito spun out a new company focused on detecting mental illness based on the sound of your voice.
- A growing cluster of health-tech CEOs, clinicians, and entrepreneurs say voice is the future of healthcare.
For Sub Datta, the fight for better tools to identify severe bouts of depression is deeply personal.
Datta lives with clinical depression. He's also the first leader of a new company that's using data collected from smartphones — including the sound of a user's voice — to detect acute episodes of mental illnesses like his.See the rest of the story at Business Insider
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