An FBI negotiator who worked over 150 hostage cases shares the key to getting anyone to change their mind
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- Negotiate your salary, business deals, or relationships using the same strategies as an FBI agent: by navigating emotions and leveraging influence.
- Influence is key to affecting someone's character or behavior without force or direct command.
- In his book "EQ Applied," author Justin Barison explains how an FBI hostage negotiator, Chris Voss, used influence to negotiate masterfully.
- According to Bariso, managing an influential relationship requires three skills of emotional intelligence: self-awareness, self-management, and social awareness.
- These skills can help you negotiate, persuade, and more effectively manage conflict in a variety of situations.
The following is an excerpt from "EQ Applied: The Real-World Guide to Emotional Intelligence:"
Chris Voss may be the best negotiator in the world. Voss spent more than two decades in the FBI, including fifteen years as a hostage negotiator, during which he worked on more than 150 international hostage cases. Eventually, he was chosen among thousands of agents to serve as the FBI's lead international kidnapping negotiator — a position he held for four years.See the rest of the story at Business Insider
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