Walmart employees share 7 things they want to tell customers, but can't
Lucas Jackson/Reuters
- Walmart store employees aren't always able to speak their minds when dealing with customers.
- Business Insider spoke with a number of associates to find out what they'd like to tell shoppers, but can't.
- For one thing, an employee said, check the website before going to the store: If the price is lower on Walmart.com, the store will price-match.
Walmart store employees have something to say to shoppers.
But they can't always share those thoughts with customers — not if they want to keep their jobs. Business Insider spoke with a number of Walmart associates, and scoured the net for posts from employees, to find out what they'd like to tell customers.
Some shared thoughts on habits and behaviors they'd like shoppers to drop. Others gave explanations on why certain things are the way they are at the store.
Here's what Walmart employees would like to share with shoppers, but can't:
Look out for store associates who are being 'aggressively' nice
Jim Anderson/AP Photos
Keep an eye out for intensely friendly associates in areas of the store where valuables are sold, like the electronics department.
In a 2018 Reddit AMA, a Walmart department manager described how associates in the electronics section of the store take steps to prevent shop-lifting.
"They're instructed to use 'aggressive hospitality' and ensure every customer is asked if they need anything — so they know they're being watched," the manager wrote. "This is just based on my experiences in my store, other stores may differ."
Don't expect associates to know where everything is
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One employee from Jacksonville told Business Insider that they wished they could tell shoppers, "I don't know where everything is in the store."
Clean up after yourself
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If you encounter a particularly messy Walmart, one employee said not to blame associates.
"It's really their fellow customers who refuse to clean up after themselves," an employee with 12 years of experience told Business Insider.
"No, people aren't really hired to clean up after you — it's just another hiccup added to our workload because people won't sort their own mess," the associate added. "Do you really think associates make that mess and leave it there?"
See the rest of the story at Business Insider
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