WAREHOUSE UPDATE 30 MARCH 2020
As you are aware we recently had to make the difficult, but necessary, decision to temporarily close The Warehouse due to the Covid-19 pandemic. Most of our fab Team are now furloughed, and we’re sure you join us in wishing...
The post WAREHOUSE UPDATE 30 MARCH 2020 appeared first on The Warehouse Climbing Centre.
As you are aware we recently had to make the difficult, but necessary, decision to temporarily close The Warehouse due to the Covid-19 pandemic. Most of our fab Team are now furloughed, and we’re sure you join us in wishing them all the best during these incredible difficult times.
MEMBERSHIPS
If you are a member (or paying for a member or squad member) you will either have paid an annual upfront, or set up an EFT or DD with us. We’ve arranged to freeze all monthly payments, and annual payments will be extended by however long the shutdown period is. In summary, no money will be taken whilst we’re closed – you don’t need to do anything except stay safe and we will welcome you back when the time is right.
EXISTING BOOKINGS
If you have a booking with us for an up and coming session (e.g. Course, Party etc) then we will contact you by phone or email the week before the event and agree with you what you want to do. We are offering everyone a rolling postponement, or a credit for you to use against any of our offers once we have re-opened.
SUPPORTING THE WAREHOUSE
Since the announcement we’ve been overwhelmed by the kindness of those who wanted to play their part in making sure that there is a centre to come back to and help support our fantastic team. We’re a strong company and assure you we’ll be here but it is going to be tough. Right now climbing may not be your top priority and we understand that. Some members have asked what they can do to help support us, if you would like to continue with your payments or buy a voucher you can find out more info here.
Please contact us on info@the-warehouse.co.uk if you would like to discuss anything regarding your membership or anything else. We’ve got a bit of a task on our hands but we will work through all messages as fast as we can.
We will do everything we can to make sure we see you on the other side, please check our News page or join our Facebook, Instagram or Twitter where we will keep you posted on any news and developments.
Trust us, the place isn’t the same without you.
Keep safe.
The Warehouse Team
The post WAREHOUSE UPDATE 30 MARCH 2020 appeared first on The Warehouse Climbing Centre.