Travel Troubleshooter: Flights canceled, but refund still up in the air
Q: My wife and I booked air travel through Expedia from Boston to Madrid via Dublin on Aer Lingus. The airline canceled our outbound flight because of weather in Dublin. Neither Expedia nor Aer Lingus notified us of the cancellation (each claims this was the responsibility of the other party).
When we arrived at the Logan Airport in Boston and learned that the flight was canceled, Aer Lingus put us on a direct flight from Boston to Madrid scheduled to depart the next day. However, the airline also canceled that flight because of weather in Boston.