Vonage partners with IBM Watson to enable cognitive communications
Since Alan Masarek joined Vonage as its CEO, the company has been on a mission to redefine how businesses communicate with workers and customers. The term unified communications has been somewhat of a fallacy, as collaboration tools are disjointed and require a high amount of manual integration. Sure, there has been some advancements with respect to bringing voice, video and content sharing together, but the tools are primarily limited to users communicating with other workers with basic collaboration tools.
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