Spotify enrages users, apologizes over privacy changes
Spotify is trying to calm down users after many threatened to stop using the music streaming service that recently announced significant changes to its user terms and conditions.
Users have been in an uproar on social media sites like Twitter, taking offense at Spotify's announcement that it will begin asking customers for access to their photos, address book, mobile phone location and sensor data.
The company said in a post about its updated terms that it wants to collect the information to improve the customer experience and inform product decisions.
"We are constantly innovating and evolving our service to deliver the best possible experience for our users," wrote Candice Katz, user communications manager at Spotify. "The data we access simply helps us to tailor improved experiences to our users, and build new and personalized products for the future."
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