Arrive Point smart mailboxes free up hospital staffers for patient care
The Arrive Point is a secure package storage unit designed to work with people, robots, and drones. | Credit: Arrive AI
Arrive AI Inc. has developed technology using artificial intelligence to automate the delivery step of the logistics process. The company described Arrive Point as a delivery network that integrates people, robots, and drones into a shipping ecosystem.
Arrive AI’s patented Autonomous Last Mile (ALM) platform enables secure, efficient delivery to and from a smart mailbox, whether by drone, ground robot, or human courier. The platform provides real-time tracking; smart logistics alerts; and advanced chain-of-custody controls to support shippers, delivery services, and autonomous networks.
The platform is built around the Arrive Point, which includes features such as Climate Assist for temperature-sensitive goods, security for packages, and 24/7 access for pickups and drop-offs. By managing supply chains and addressing carbon footprints through AI-powered automation, Arrive AI said it provides businesses in healthcare and logistics with a way to optimize deliveries.
The Arrive Point is designed to enable autonomous interaction with autonomous mobile robots (AMRs) and drones.
Arrive AI reached a major milestone in 2025, with an initial public offering on Nasdaq in May.
Arrive Point demonstrates hospital intralogistics
Arrive AI is integrating with the services provided by partners, which currently include Ottonomy and Skye Air Mobility. The Fishers, Ind.-based company recently collaborated with a regional health provider, Hancock Regional Hospital, to enable the autonomous transportation of biospecimens and medical supplies.
The companies said the partnership is the first of its kind to deploy fully asynchronous robotic medical deliveries inside a hospital. They aim to generate significant cost savings and operational efficiencies.
“Some hospitals, including a few in Indiana, already use robots for repetitive tasks, but those still require human interaction when the robots reach their destinations,” said Arrive AI CEO Dan O’Toole. “Ours is the first to provide a universal access point where biospecimens can be securely housed until busy healthcare professionals are ready for them. At scale, our platform will generate data insights that drive even greater innovation.”
Ottonomy’s Ottobot robots travel between Arrive Points to deliver items that would otherwise be transported by medical personnel.
“Hospitals are huge places. Medical professionals, who would rather be delivering direct patient care, walk thousands of steps a day moving biospecimens and other items,” said Ottonomy CEO Ritukar Vijay. “The combination of Arrive Points and Ottobot robots offers enormous value.”
Arrive AI has installed Arrive Points throughout the hospital, serving the Sue Ann Wortman Cancer Center and located near the laboratory and surgical center. Each is about one-eighth of a mile from nurses’ stations.
When lab specimens are ready for transport, staff place them in the nearest Arrive Point. The unit signals an Ottobot, which retrieves the items and delivers them to the designated Arrive Point. Medical staffers are alerted that a delivery is waiting, and items remain at the proper temperature until authorized personnel retrieve them.
Arrive AI said that members of its engineering, product, and leadership teams will attend CES 2026 in Las Vegas next week to engage with industry stakeholders and evaluate trends in autonomous delivery.
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