The best airline rewards programs according to travelers
Filed under: Finance, Business, Companies
JetBlue’s TrueBlue is the most satisfying airline rewards program, according to a poll of a more than 3,300 folks who are members of such programs.
- Earning and redeeming rewards
- Program benefits
- Account management
- Member communication
So, what makes an airline rewards program satisfying?
- The membership benefit of lowest-price guarantees (which increases overall satisfaction by 109 points)
- The membership benefit of waiving a same-day change fee (104 points)
- The ability to earn rewards in multiple ways, not just by booking flights — for example, earning rewards at restaurants (77 points)
- A membership status that is above general membership (70 points)